WasteRunner mobile asset management system to be introduced at WasteExpo

Enaptive Inc., creator of the leading asset and logistics management system serving customers in the scrap recycling and transportation industries, launched its newest product – WasteRunner - at this year’s Waste Expo, held May 20-23, in New Orleans. WasteRunner is the only fully integrated container management and asset tracking system in the waste management industry. Innovative features include asset geocoding, portable Windows OS on CDMA or GPRS networks, automated dispatch and tracking and integration with scheduling program systems, which provides a seamless process that saves tangible time and real money.

“We are proud to be offering our newest solution for operators in the waste industry,” said Paresh Hirapara, CEO of Enaptive. “After several large operators came to us seeking help we determined the need was there for us to focus on creating a custom solution that addresses the unique operational and management needs of the majority of waste operators.”

Enaptive has beta-tested WasteRunner at a number of installations to ensure it could validate operational efficiencies, according to David Lee, vice president, client solutions for Enaptive. “Waste processors are just now realizing they can greatly improve their bottom line by automating some of the operational aspects of their fleet operations and utilization of mobile assets,” Lee said.

The programming logic for WasteRunner is based on Enaptive’s popular ScrapRunner, which is used by many scrap recycling operations. For more information about WasteRunner, visit www.wasterunner.com or call 904.281.1902. 

About Enaptive: Headquartered in Jacksonville, Fla., Enaptive Inc. provides “Technology to Transform Business,” serving its clients in the logistics and transportation industries with a range of information technology-related products and services. Enaptive offers complete business process management, software architecture, engineering, construction and consulting services.

The Customer Response Management Handbook: Building, Rebuilding and Improving Your Results

"The Customer Response Management Handbook" is your one-stop reference for building, rebuilding and improving all non face-to-face methods of communication management. By focusing especially on telephony-based media (phone, fax, email, e-commerce, wireless communications, VOIP, etc.), Darlene Richard presents a provocative selection of ideas to help you think through the 'whys' of successful customer response management, and demonstrates that this success will never rest only on the associated technology, but also on the associated people. Darlene D. Richard has over 20 years practical direct marketing, call centre and business development experience in Australia, NZ and the USA. She is the Managing Director of Call Centre Integrity Pty Ltd - a consultancy for review, troubleshooting and recommending improvements to telephony-based business.

Price: $34.95

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First telecommunications Announces Allworx version 7.5 mobility, security and improving the management of calls

With the support of Allworx Reach ™, System Software 7.5 provides customers a new way to communicate. Now you can bring all the features of your phone to IP Allworx on your Apple smartphone or tablet with scope of Allworx. Connect any where there is a signal, free Wi - Fi or cellular. Make and receive multiple calls at the same time, Conference, manage voice messages and have a direct view of your contacts, local on the device or on the server. New Customer Management Options improve flexibility more and more, customers want to manage their own activities of the day programming agenda.

To meet this need, user authorization levels allow control and delegation of programming features. Users can now be designated a system administrator with full access to all administrative functions, or a phone administrator to manage the phone system settings every day including handsets, users, extensions and all records of the system. Network administrator privileges allow access and management of the network settings and VoIP as well as exterior doors entry SIP proxy andSIP. Finally, Technical Support technicians have access to run backups of the system, restart the commands and manage logging functions.

Call handling devices improve productivity shared call appearance allows one or more appearances to be shared between several handsets. It is perfect for ofphones groups requiring appearances even call on their phone, or apply for coverage of appeal between a boss and a wizard.Incoming calls ring appearances shared and can be answered by anyone. When calls are queued, they can be recovered by anyone. If confidentiality is required, the call can be placed pending where only you or the intercom part you can retrieve it. Call Park progress that greatly enhance the ease to identify callers on an orbit of Park.

Any phone Allworx, any user can see a list of each call parked. This includes the number of the orbit where the call is parked, time parked, parked position number calling, and ID of the caller and number name. Stronger passwords for greater security system 7.5 allows users to have a stronger separate to access my Allworx Manager password pagesand Allworx Administration Reach. Passwords can be made stronger when used for authenticated access to features through a keyboard interface. The password can be made safer with rules of minimum length, requiring upper/lower case characters, numbers and/or special characters.

Joe Donahue, principal conductor, USN (Ret.) and Senior Account Executive at first telecommunications said, "Allworx 7.5 release is a game changer. Companies can migrate to VoIP at their own speed and always keep a complete set of mobility, security features and management within their organization. Not need expensive licenses or equipment."

Telecommunicatons first offer communications services and business solutions VoIP in Chicago since 1993. For 20 years, we have helped Chicago businesses region Select, service and maintain their telephone systems and business services. We provide telephone systems and business Voip services based on your business needs and we never compromise reliability. For more information, visit: http://www.primetelecommunications.com/

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The art and science of risk management

Computers, network and information security, seems to comfortably qualify as science, but science alone is not enough. Tripwire security systems developer recently conducted a poll in conjunction with the Ponemon Institute to learn whether it professionals manage risk "Science" or "art." Ponemon 1320 interviewed respondents throughout the United States and the United Kingdom: it professionals working in information security, risk management, it operations, business operations and compliance. Participants were asked, "in your opinion, is the management of information security risks" art "or" Science "?

Ponemon determined two concepts for the purposes of the survey. "Science" refers to decisions based on objective, quantifiable indicators and data. "Art" refers to the analysis and decisions based on intuition, experience and holistic view of the organization. Two-thirds of those who have it and enterprise risk management or business-side operations "art", with almost two-thirds of respondents who work in the it security and it operations chose "science."

Tripwire CTO Dwayne Melancon, weighed in with some thoughts on the results. It considered that those who work in business operations and risk management in general do not believe that the answer is necessary to make a decision, so they benefit art. Those who work in it operations and security, on the other hand, look at the world of risk management as a math problem with a concrete response, so what they see as "Science".

Melancon said that the gap between art and science that is the crux of the problem when it comes to effective risk management. "People with these points of view are saying the same thing, but they use very different language that can make it difficult to arrive at a mutually agreed point of view".

The simple reality is that risk management is the art and science. Computers are the exact tools that work exclusively on zeros and ones. Computers-how they work, how they can be attacked, and how to manage risk and protect them are devices that function on a scientific basis. But there is also the human factor — in terms of both the attackers and the victims — this adds an element of unpredictability, mixing art with science and intuition.

The attackers are adept at using human factor bypassing security controls. Effective risk management depends on having the right tools in place — science — and bearing in mind the overall picture and realizing that the user usually is the weakest link in the security chain is the art.

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ReliTouch User Management Suite-Windows By Actuator Systems

Actuator fingerprint scanner for PC- Register thousands of fingerprints and or PIN codes at a centralized PC with one fingerprint scanner, set access control rights, and then simply upload all information to the included flash drive- Includes access control/ audit trail software, USB fingerprint scanner and 1GB flash drive- Register all fingerprints (and/or PIN codes) of all users at one centralized PC with the fingerprint scanner- Set access control rights at the PC of each individual user to each individual lock- When finished, upload those access control rights to the flash drive- Bring the flash drive to the lock and program the lock from the flash drive- Plus AT records can still be offloaded from the lock to the flash driveACTUMSPROWIN

Price: $335.28

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VoIP Performance Management and Optimization (Networking Technology: IP Communications)

VoIP Performance Management and Optimization

A KPI-based approach to managing and optimizing VoIP networks

 

IP Communications

 

Adeel Ahmed, CCIE® No. 4574

Habib Madani

Talal Siddiqui, CCIE No. 4280

 

VoIP Performance Management and Optimization is the first comprehensive, expert guide to managing, monitoring, troubleshooting, and optimizing large VoIP networks. Three leading Cisco VoIP experts bring together state-of-the-art techniques for ensuring that customer service level agreements (SLA) are consistently met or exceeded.

 

The authors begin by reviewing how VoIP is deployed in enterprise and service provider networks and the performance tradeoffs and challenges associated with each leading VoIP deployment model. Next, they present a comprehensive approach to diagnosing problems in VoIP networks using key performance indicators (KPI) and proactively addressing issues before they impact service.

 

In this book, you will find a proven tools-based strategy for gauging VoIP network health and maximizing performance and voice quality. You also will learn how to perform trend analysis and use the results for capacity planning and traffic engineering—thereby optimizing your networks for both the short- and long-term.

 

The authors all work in the Cisco Advanced Services Group.

 

• Deploy, manage, monitor, and scale multivendor VoIP networks more effectively


• Integrate performance data from multiple VoIP network segments and service flows to effectively manage SLAs


• Use performance counters, call detail records, and call agent trace logs to gauge network health in real time


• Utilize dashboards to analyze and correlate VoIP metrics, analyze trends, and plan capacity


• Implement a layered approach to quickly isolate and troubleshoot both localized and systemic problems in VoIP networks


• Optimize performance in networks where the service provider owns the “last mile” connection


• Improve performance when VoIP is deployed over publicly shared infrastructure


• Manage performance in enterprise networks using both centralized and distributed call processing


• Plan media deployment for the best possible network performance


• Monitor trends, establish baselines, optimize existing resources, and identify emerging problems


• Understand and address common voice quality issues

 

This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

 

Category: Networking: Unified Communications

Covers: Voice over IP Network Management

 

Price: $65.00

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