Showing posts with label streams. Show all posts
Showing posts with label streams. Show all posts

Star connection opens up new revenue for Telcoms



Sale star connect, business management software supplier for the telecommunications and cellular industry has unveiled an e-commerce solution to manage all internet sales. The company, the UK and Ireland the No. 1 software for the dealer network, a way for telco companies to expand their earnings with horizontal growth. Management of the entire process, from customers making a profile, to making a order and shipping, the e-commerce software ensures that all transactions expired while maximizing ROI.

"The E-commerce solution is created to handle a huge amount of complexity that allows companies in the telecommunications industry on a day-day basis. Not only do they need a Web store, but they must be one that can also record, store and retrieve telecom-specific information, such as network activations and commissions at the touch of a button. sale star connection offers that and much more to create a great customer experience, "says Chief Officer Dane Ossman solution."Customers want to be able to do their own research and independent to buy in their own time-the e-commerce software will let this happen. "


The flexible webshop can create customer profiles and orders, with all CRM information in the BackOffice instantly updated. Any offers or deals in the store can be imported from the back office time spent on duplication or on the establishment of inaccuracies. If this is updated if changes are made, the customer will always have access to the latest offers.


Integration with third parties, sale star connection makes certain that all external services are part of the system also save time. For example all telecom-specific-numbers, such as the IMEI, and online credit checks may be carried out with no delays.


The e-commerce solution also manages purchasing and stock control. With the ability to track inventory, and see what sells real time, managers can plan and make sure they are optimizing sales. Sales order process workflows ensure that operations are streamlined, and that nothing gets missed from the list. Commissions are also calculated on this point a real-time display concerned about an individual or the entire centers success.


sale star closes also has built-in Analytics and reports, Finance and CRM for managing all back-office functions properly and to customers through marketing channels.


sale star connected you solutions through the last two decades to the network operators, service providers, distributors, Dealers, agents, Master Dealer Franchises, Resellers and retailers. E-commerce is just one of many dealer channels to revenue is generated and the customer is always room to grow. Clients can also make use of the specialized retail EPOS, distribution, call center or Corporate B2B solutions.


Davis continues, "the key with sale star connect is that it is built for the industry, so all telecom-specific features needed such as management by the Commission are integrated in a system with a Back Office in contrast to generic software where bits must be added on and patched together."


Editorial notes
sale star connection
is the UK's leading software solution for the Telecom and mobile industry, delivering the best-of-breed business management solutions with telecom specific features such as Wizards, Commission Tracking, IMEI activation Management, time air distribution and book the prize to network carriers, service providers, distributors, Dealer Management, Dealer Master agents, retailers and Dealers for 10 + years.


Media Contact (Contact Info)


Carlene Ahangama


Marketing Copywriter


+ 44 (0) 208 123 8720


Carlene@programus.co.uk


Company Details


Dane Ossman


Director solutions


+ 44 (0) 20 8875 0111


Deen@salestar.co.uk


View the original article here

Telecoms Dealer Channels create new revenue streams with Call Centres using salestar connect



Salestar connect, software provider for the telecommunications and cellular industry provides a comprehensive call centre software solution. With over a decade of experience and present in many countries around the world, salestar connect is considered the UK and Ireland’s leading telecom software solution for the dealer channel.

Delivering solutions to Network Operators, Service Providers, SIM Card Distributors, Franchises, Master Dealer Agents, Dealers, Retailers and more, salestar connect has spent the last decade perfecting their offerings. The Call Centre software solution is evidence of that according to Chief Solutions Officer Deen Ossman, “The call centre is a vital part of any telecommunications business which is why we created a solution that encompassed all the telecom-specific functions needed to run one and to increase opportunities to sell and market to customers.” Of course the customer is central too, and the system was designed to create a consistent service and an excellent customer experience for them.


Some of the main benefits of the Call Centre solution are:


·         All actions are carried out in real-time resulting in better CRM and decisions made with the latest information.


·         Set up offers with automatic profit on deals calculated instantly. Commissions are also calculated in real time.


·         Easily follow up renewals/upgrades with inbuilt reminders and alerts.


·         Online Credit Checks, Network Activations, IMEI tracking within the system means that there is no double entry and actions are easy to monitor.


·         Create Marketing Campaigns with comprehensive information and execute them optimally using inbound/outbound methods.


·         Manage the entire lead life-cycle: lead generation, prioritisation, sale, and follow-up


·         Record all calls with customers for more in depth CRM


·         Access information on phone & activation histories, contracts & service entitlements, service levels, & warranties


·         Manage the repair and returns process with billing and shipping included


·         Analytics and Reports


The Call Centre software solution can be fully integrated into all other dealer management systems that are provided with salestar connect. This means that clients can grow their sales platforms one step at a time with the scalable solution, for example Retail EPOS systems, corporate B2B software and e-commerce systems are all available with complete CRM, Finance and Billing systems included in a single database.


Find out more about salestar connect at http://www.salestar.co.uk OR


         http://www.linkedin.com/company/salestarconnect


Editors Notes
salestar connect
is the UK’s leading software solution for the Telecom and Cellular Dealer Channel, delivering best-of-breed business management solutions with telecom specific functionalities such as IMEI Tracking, Activation Wizards, Commission Management, Air Time Distribution and Price Book management to Network Carriers, Service Providers, Distributors, Dealer Management, Dealer Master Agents, Retailers, and Dealers for 10+ years.


Media Contact  


Carlene Ahangama


Marketing Copywriter


+44 (0) 208 123 8720


carlene@programus.co.uk


Company Information


Deen Ossman


Chief Solutions Officer


+44 (0) 20 8875 0111


deen@salestar.co.uk


View the original article here