PBX Systems for IP Telephony

Calling all telecom managers, datacom managers with voice responsibilities, call center managers, VoIP implementers, network integrators, product and service developers; and industry analysts. 'Clear and precise analysis and discussion of PBX system design and capabilities. Allan Sulkin has a unique ability to explain complex systems in easily understandable terms' - Joe Licata, President, Siemens Enterprise Networks.'A welcome addition to the bookshelf for anyone interested in the evolving IP-PBX system.

Voice and data communications managers alike will greatly benefit from this text' - Michael Thurk, Avaya, Group Vice President - Systems. 'Allan Sulkin's solid expertise and critical insight has been a valuable resource for the telecommunications community for over 20 years. He is uniquely qualified to articulate the very complex subject of PBX and IP telephony' - Kanji Suzuki, former EVP of NEC America and current president and CEO of NEC Infrontia, Inc.The most efficient (and economical) ways to bring enterprise communication systems into the Digital Age are in this guide, written by the foremost analyst in the market space.

In "PBX Systems for IP Telephony", Allan Sulkin, consultant and adviser to Avaya, Siemens, Cisco, NEC, Alcatel and other world-class companies, evaluates technologies, markets, and best practices for enterprise voice systems, messaging, and customer contact centers. The heart and brains of your communications network, the PBX (Private Branch Exchange) can be the vital link - or the missing link - that interfaces businesses and their customers.This guide, from the recognized expert in telephony systems, provides answers.

Whether you need to IP-enable a PBX system for a small business, make complex choices for the advanced call center, or gain the expertise to integrate a variety of communication systems into a state-of-the-art foundation for your e-business vision, "PBX Systems for IP Telephony" should be your first choice.Here's why: no one knows PBX systems and markets better than the author, and no one is better at explaining them; this comprehensive resource supplies nuts-and-bolts information on costs, performance, risks, and other real-world considerations difficult to research; you get insights into the potential strengths and weaknesses of next-generation PBX systems; you'll consult the consultant to the system designers for practical advice on systems that fit your needs and your future; and there's no more business-aware or user-friendly guide anywhere to converging your voice systems with your IP-based data systems.

When it comes to the PBX, the question often seems to be 'Who's job is it anyway? With this guidebook, you'll be ready to take the responsibility - and get the credit.

Price: $69.00

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GCG Partners with Momentum to Offer Cloud-Based Telephony Solutions

Global Communications Group, Inc. (GCG), a leading provider of business telecommunications and networking solutions for more than 100 providers worldwide, today announced that it has signed a partnership agreement with Momentum, a leading provider of advanced cloud-based hosted IP PBX communications solutions.

Through this partnership, GCG’s team of consultants will now be able to offer Momentum’s complete suite of cloud-based solutions including hosted VoIP, SIP trunking, unified messaging, contact center, audio/web conferencing services and more to both current and future business customers throughout the United States.

“With a full suite of solutions, unparalleled customer service and a highly reliable network, Momentum’s solutions will greatly resonate with our customers who are looking for advanced cloud-based services,” said Michael Armstrong, Vice President of Sales Engineering for GCG.

“We are thrilled to extend our solutions to GCG’s VAR community. The partnership presents an opportunity for us to work with one of the largest, most well respected master agents in the country. The GCG team has a wealth of experience in telecom and an expansive retail enterprise client base that will be beneficial to all,” said Jamie Minner, Vice President of Sales for Momentum.

Momentum offers customizable Voice over IP solutions designed with the flexibility to tailor to the individual needs of each business and organizations of all sizes.  By harnessing the power of the Internet to deliver savings and advanced productivity features, Momentum’s services provide superior voice quality and greater reliability than a traditional phone service.

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VoIP Hacks: Tips & Tools for Internet Telephony

Voice over Internet Protocol (VoIP) is gaining a lot of attention these days, as more companies and individuals switch from standard telephone service to phone service via the Internet. The reason is simple: A single network to carry voice and data is easier to scale, maintain, and administer. As an added bonus, it's also cheaper, because VoIP is free of the endless government regulations and tariffs imposed upon phone companies.

VoIP is simply overflowing with hack potential, and VoIP Hacks is the practical guide from O'Reilly that presents these possibilities to you. It provides dozens of hands-on projects for building a VoIP network, showing you how to tweak and customize a multitude of exciting things to get the job done. Along the way, you'll also learn which standards and practices work best for your particular environment. Among the quick and clever solutions showcased in the book are those for:

• gauging VoIP readiness on an enterprise network


• using SIP, H.323, and other signaling specifications


• providing low-layer security in a VoIP environment


• employing IP hardphones, analog telephone adapters, and softPBX servers


• dealing with and avoiding the most common VoIP deployment mistakes

In reality, VoIP Hacks contains only a small subset of VoIP knowledge-enough to serve as an introduction to the world of VoIP and teach you how to use it to save money, be more productive, or just impress your friends. If you love to tinker and optimize, this is the one technology, and the one book, you must investigate.

Price: $29.99

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Understanding VoIP: Internet Telephony and the Future Voice Network

Translates technical jargon into practical business communications solutions

This book takes readers from traditional voice, fax, video, and data services delivered via separate platforms to a single, unified platform delivering all of these services seamlessly via the Internet. With its clear, jargon-free explanations, the author enables all readers to better understand and assess the growing number of voice over Internet protocol (VoIP) and unified communications (UC) products and services that are available for businesses.

VoIP and Unified Communications is based on the author's careful review and synthesis of more than 7,000 pages of published standards as well as a broad range of datasheets, websites, white papers, and webinars. It begins with an introduction to IP technology and then covers such topics as:

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  Packet transmission and switching

  
  
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  VoIP signaling and call processing

  
  
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  How VoIP and UC are defining the future

  
  
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  Interconnections with global services

  
  
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  Network management for VoIP and UC

This book features a complete chapter dedicated to cost analyses and payback calculations, enabling readers to accurately determine the short- and long-term financial impact of migrating to various VoIP and UC products and services. There's also a chapter detailing major IP systems hardware and software. Throughout the book, diagrams illustrate how various VoIP and UC components and systems work. In addition, the author highlights potential problems and threats to UC services, steering readers away from common pitfalls.

Concise and to the point, this text enables readers—from novices to experienced engineers and technical managers—to understand how VoIP and UC really work so that everyone can confidently deal with network engineers, data center gurus, and top management.

Price: $62.95

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